Remote support services designed around human connection.
NurtureCare helps families support aging loved ones with scheduled calls, family alerts, reminders, escalation workflows, and optional Care Manager support.
Six core services, one connected support experience.
Each service is built to help families stay informed without depending on app-only monitoring. Our care support model is human, structured, and designed around consistent communication.
What each service includes
Wellness Check-In Calls
Scheduled calls to help confirm your loved one has been reached, heard, and supported. These calls can be weekly, several times per week, daily, or more frequent depending on the plan.
- Scheduled outbound calls
- Basic wellness questions
- Call notes documented
- Family update options
Companion Calls
Friendly, non-medical conversations that bring consistency and human connection to older adults who may live alone or have limited daily interaction.
- Warm conversation
- Routine emotional support
- Loneliness reduction
- Consistent human touchpoint
Family Alerts
When a call is missed or something requires attention, our team follows the approved escalation workflow and alerts authorized family contacts.
- Missed-call alerts
- Authorized contacts only
- Escalation preferences
- Support plan updates
Appointment & Routine Reminders
Reminder calls for appointments, transportation times, pharmacy pickup reminders, meal reminders, hydration prompts, or other non-medical routine items requested by the family.
- Appointment reminders
- Transportation reminders
- Pharmacy pickup reminders
- Daily routine prompts
Escalation Support
Our support team follows documented workflows when a loved one cannot be reached, reports something concerning, or when a family member requests follow-up.
- Additional call attempts
- Family notification
- Concern documentation
- Clear emergency guidance
Care Manager Support
Premium plans include a dedicated Care Manager who helps organize family communication, review patterns, and support non-medical coordination around your loved one’s routine.
- Dedicated point of contact
- Family onboarding
- Weekly or monthly summaries
- Priority support
What happens during a NurtureCare call?
“Good morning, Mrs. Davis. This is NurtureCare calling for your scheduled check-in. How are you doing today? Do you have any appointments, errands, or reminders we should help you keep track of?”
We call at the scheduled time
The support rep follows the family’s approved call schedule and care profile.
We ask simple support questions
The call focuses on connection, reminders, routine, and non-medical support needs.
We document the interaction
Call notes are recorded according to the family’s selected support plan.
We update or alert the family
Authorized contacts receive updates, summaries, or alerts based on the plan and situation.
What NurtureCare can do
- Make scheduled check-in calls
- Provide companion calls
- Send family alerts to authorized contacts
- Provide appointment and routine reminders
- Document call notes and family updates
- Offer Care Manager support on premium plans
What NurtureCare does not do
- We do not diagnose medical conditions
- We do not prescribe or recommend treatment
- We do not replace doctors, nurses, or caregivers
- We do not provide emergency response
- We do not provide in-person care
- For emergencies, call 911 immediately
Our services are powered by compassionate people.
NurtureCare is building a remote team of Care Support Representatives, Care Managers, Team Leads, and Quality Specialists who care about human connection.
Find the right support service for your family.
Tell us about your loved one and our team will help recommend the best remote support plan.
Request a Free Consultation
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