Non-medical remote care support for aging adults and their families
(888) 512-9117  |  care@thenurturecare.com
How it works

One conversation to set up. Two business days to start.

Intake, plan selection, first call, first summary. Nothing about this process should be a surprise.

Setup timeline
Consultation call15 minutes
Intake questionnaireSame call
Schedule confirmationWithin 1 business day
First check-in callWithin 2 business days
First weekly summaryEnd of first full week
Step 01

Intake

A fifteen minute conversation where we build the file: who is being called, when they like to be called, who hears about what, and what counts as a concern worth an alert.

What to expect
DocumentationWritten
TimingDefined during intake
Authorized contactsKept in sync
Step 02

Plan selection

We recommend a plan based on frequency of contact and how much coordination the family needs. You are not locked in.

What to expect
DocumentationWritten
TimingDefined during intake
Authorized contactsKept in sync
Step 03

Calls begin

The first call is an introduction. After that, calls follow the schedule and structured flow agreed at intake.

What to expect
DocumentationWritten
TimingDefined during intake
Authorized contactsKept in sync
Step 04

What the family receives

Alerts as they happen, a weekly written summary, and on Premium a monthly review call.

What to expect
DocumentationWritten
TimingDefined during intake
Authorized contactsKept in sync
Escalation policy

What happens when a call goes unanswered

You approve the sequence in advance so nothing depends on judgement in the moment.

Stage 01

Retry sequence

Further attempts within the approved window.

Stage 02

Primary contact

Your first authorized contact is notified.

Stage 03

Secondary contacts

We continue down the list.

Stage 04

Emergency services

Where authorized and warranted, we direct the matter to 911.

The limit of this service

NurtureCare does not monitor anyone continuously and cannot respond to events between scheduled calls.

15 minutes

Consultation and intake conversation.

2 business days

From confirmed schedule to first call.

30 days

Notice to change plan level or cancel.

Get started

Book the fifteen minute call.

We will walk through intake on that same call and, if the fit is right, confirm a start date before we hang up.

Request a consultation

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