A simple remote care process built around trust, consistency, and communication.
NurtureCare helps families set up a structured support plan for aging loved ones through onboarding, scheduled calls, family alerts, care summaries, and optional Care Manager support.
The NurtureCare Process
Care profile setupWe learn the family’s needs, preferences, and approved contacts.
Call schedule createdWe set recurring check-ins, reminders, and escalation rules.
Support beginsOur care support team makes calls and documents interactions.
Family stays informedAuthorized contacts receive alerts, updates, and summaries.
From first consultation to ongoing support
Our process is designed to be simple for families and consistent for aging loved ones.
Start with a family consultation
We begin by learning about your loved one, your family’s concerns, and the level of support you are looking for. This helps us recommend the right plan and understand what matters most.
Create the care profile
The care profile is the foundation of the service. It includes approved contacts, preferred call times, reminder needs, routine information, and escalation preferences.
Begin scheduled check-in calls
Our care support team begins making calls according to the family’s plan. Calls may include wellness check-ins, companion conversation, appointment reminders, or routine prompts.
Document updates and notify the family
After calls, our team documents the interaction according to the selected plan. Authorized family contacts may receive missed-call alerts, updates, or recurring summaries.
Care Manager support for premium families
Families on premium plans can receive a dedicated Care Manager who helps organize communication, review recurring patterns, and support non-medical coordination.
Every call is simple, respectful, and human.
Our support team does not provide medical advice. The goal is to check in, listen, remind, document, and notify authorized family contacts when needed.
- Confirm your loved one was reached
- Ask simple non-medical support questions
- Provide appointment or routine reminders
- Document basic call notes
- Escalate according to the family’s approved plan
Example check-in call
“Good morning, Mrs. Davis. This is NurtureCare calling for your scheduled check-in. How are you doing today? Do you have any appointments, errands, or reminders we should help you keep track of?”
What happens if something needs attention?
NurtureCare follows the escalation preferences created during onboarding. The goal is to keep authorized family contacts informed when something changes or a call is missed.
Missed call
If your loved one does not answer, our team follows the approved call-attempt process.
Second attempt
Depending on the care profile, another attempt may be made before notifying the family.
Family alert
Authorized contacts receive an alert if the missed call requires attention.
Escalation guidance
If there is an emergency concern, families should call 911 or the appropriate emergency service.
Premium plans include Care Manager support.
A Care Manager helps the family stay organized by reviewing updates, supporting communication, and helping coordinate non-medical reminders and support needs.
Supportive care coordination, not medical care
NurtureCare is designed to support communication, consistency, and family peace of mind.
What we can do
- Make scheduled check-in calls
- Provide companion calls
- Send alerts to authorized contacts
- Provide appointment and routine reminders
- Document call notes and family updates
- Offer Care Manager support on premium plans
What we do not do
- We do not diagnose medical conditions
- We do not prescribe or recommend treatment
- We do not replace doctors, nurses, or caregivers
- We do not provide emergency response
- We do not provide in-person care
- For emergencies, call 911 immediately
Ready to set up remote care support?
Tell us about your loved one and our team will help recommend the right support plan.
Request a Free Consultation
Complete the form below and a NurtureCare team member will contact you.