Someone calls. Every day it is scheduled. And your family hears back.
NurtureCare places recurring wellness calls to aging adults, writes down what was said, and notifies the family when a call is missed or something needs attention.
Not a medical service
We do not diagnose, treat, or prescribe. We call, we listen, we document, we tell the family.
Not an emergency line
Emergencies go to 911. We handle the routine contact that keeps small problems from becoming large ones.
Not another app to install
Your parent answers the phone. That is the entire technology requirement on their side.
What the support team actually does
Six standing responsibilities, run on a schedule you set during onboarding and documented in writing.
Wellness check-in calls
A live person calls on the agreed schedule and confirms your loved one is up, well, and reached.
See detailsFamily alerts
If a call is missed or a concern is raised, authorized contacts hear from us the same day.
See detailsAppointment reminders
Reminder calls for medical visits, transportation pickups, pharmacy runs, and standing routines.
See detailsCompanion calls
Unhurried conversation for adults who spend most of the week alone. Same voice, same day, every week.
See detailsEscalation protocol
A written sequence, agreed in advance, for what happens when your loved one cannot be reached.
See detailsCare Manager coordination
On Premium, one named person owns your family's file, reviews patterns, and keeps everyone aligned.
Compare plansDistance is the problem. A written record is the answer.
Most families are not short on concern. They are short on information. We produce the same information every week, in the same format, so nobody has to guess or re-litigate what happened.
- A live human on the call, not an automated check-in app
- Notes written after each call and available to authorized contacts
- An escalation path decided before you need it, not during
- One weekly summary sent to every approved relative at once
- Plan changes allowed any month as needs shift
We are a non-medical, non-emergency service. If a call raises an urgent safety concern, we follow your escalation list and direct the situation to emergency services.
Four steps from first call to first summary
Onboarding takes one conversation. Calls usually begin within two business days.
Intake
We record routines, preferred call times, authorized contacts, and what counts as a concern.
Plan selection
You choose weekly, daily, or Premium coverage based on how much contact is needed.
Calls begin
The support team places calls on schedule and documents each one the same day.
Family reporting
Approved contacts receive alerts as they happen and one written summary each week.
Three levels of contact
Monthly, cancel or change with 30 days' notice. Pricing is public and the same for every family.
Basic Check-In
3 scheduled calls per week
- Missed-call alerts
- Written record of every call
- Weekly family summary
Daily Support
1 scheduled call per day
- Appointment and routine reminders
- Missed-call escalation workflow
- Phone and email support
Premium Care Management
1 to 2 scheduled calls per day
- Dedicated Care Manager
- Priority family communication
- Monthly care review call
We hire people who are good on the phone and careful in writing.
Care Support Representatives, Care Managers, Quality Assurance, and Team Leads. Remote roles, structured call flows, real training.
What families ask first
Is this a medical service?
No. NurtureCare is non-medical and non-emergency. We do not diagnose, treat, prescribe, or provide clinical advice.
Do you send anyone to the house?
No. All support is delivered by phone and email.
What happens if my parent does not answer?
We follow the escalation sequence you approve during intake and send a same-day alert when appropriate.
Can we change plans later?
Yes. Plans are monthly and can be changed or cancelled with 30 days' notice.
Tell us about your loved one.
A consultation takes about fifteen minutes. We ask about routine, distance, and what worries you, then recommend a plan.
Request a consultation
Press send in your email application and the care team will follow up.